Terms of service

TERMS OF SERVICE
Last updated: July 2025

Welcome to House of Twisha. By accessing and using www.houseoftwisha.com, you agree to be bound by the following Terms of Service. Please read them carefully.

1. ABOUT US
House of Twisha is a women's ethnic wear brand based in Surat, Gujarat, India. We sell kurta sets, co-ord sets, sarees, salwar suits, and kurtas through our online store at www.houseoftwisha.com.

Contact:
Email: support@houseoftwisha.com
Phone: +91 84608 93934
Address: 122, Capital Plaza, Near DMart Mall, Yogi Chowk, Surat – 395010, Gujarat, India

2. ELIGIBILITY
By using this website, you confirm that:
• You are at least 18 years of age
• You are providing accurate and complete information during checkout
• You are legally capable of entering into binding contracts

3. PRODUCTS
• All products are subject to availability
• Product colours may vary slightly from images due to photography lighting and screen display differences
• We reserve the right to discontinue any product without notice
• All product prices are listed in Indian Rupees (INR)

4. PRICING & PAYMENT
• All prices include applicable taxes
• Prices are subject to change without notice
• Promotional prices are valid only during the offer period
• We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD)
• For COD orders, please ensure someone is present to accept delivery

5. ORDERS
• By placing an order, you make an offer to purchase the product at the listed price
• We reserve the right to refuse or cancel any order at our discretion
• Order confirmation will be sent to your registered email/phone

6. SHIPPING
Free shipping is available on all orders across India. Delivery typically takes 4–7 business days. For complete details, please refer to our Shipping Policy at www.houseoftwisha.com/policies/shipping-policy

7. RETURNS & REFUNDS
We accept returns within 7 days of delivery on eligible items. For complete details, please refer to our Return & Refund Policy at www.houseoftwisha.com/policies/refund-policy

8. INTELLECTUAL PROPERTY
All content on this website — including logos, images, text, and product designs — is the property of House of Twisha. You may not reproduce, distribute, or use any content without our written permission.

9. USER CONDUCT
You agree not to:
• Use the website for any fraudulent or unlawful purpose
• Attempt to gain unauthorised access to our systems
• Post false or misleading reviews
• Interfere with the website's operation

10. LIMITATION OF LIABILITY
House of Twisha shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product.

11. GOVERNING LAW
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat, India.

12. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes your acceptance of the updated Terms.

13. CONTACT US
For any queries regarding these Terms:
Email: support@houseoftwisha.com
WhatsApp: +91 84608 93934
Website: www.houseoftwisha.com

© 2025 House of Twisha. All rights reserved.